Chesterton Humberts’ Property Management department has worked with Helpland since 2011 and has always been impressed by the team’s high level of service.

For the broker, insurer, underwriter or claims handler there is the added bonus that not only does the above approach from Helpland allow the clients expectations to be well managed and an excellent service provided, but via the fixed fees that Helpland offer there is the ability to accurately reserve and plan claims costs, resulting in accurate and stable underwriting figures, financial projections, and forecasts, something that every insurer strives for.

We reviewed our legal suppliers a year ago and were introduced to Helpland for the issue of section 8 and 21 notices.

We have been working with them since and would have no hesitation in recommending their services.

I have been using Helpland for a while now for property related legal advice and for serving of notices.

I have been very pleased with the level of service provided by Helpland which includes prompt and informative responses and, as expected, a high level of knowledge which imparts confidence in both myself and our clients.

I contacted Helpline because I wished to take court action against two tenants who left my property owing me a considerable amount of money.

Fortunately for me Mark Noble answered the phone and his first words were ‘you have come to the right place’. He promised to get everything sorted for me and that is exactly what he did.  Mark took the strain and aggravation away from me and handled the process from the start.  His knowledge of the Court system was most reassuring. Mark dealt with the tenants and briefed me at every stage of his communication with them. The outcome appears to be a successful one with a commitment by the tenants to pay their debt monthly in instalments. Should they default at any point, I would not hesitate to contact Mark to re-initiate proceedings against them.

A big thank you to Mark and his team whom I would highly recommend to anyone needing help, guidance and action in their debt recovery.

I would very much like to acknowledge and thank Mark from Helpland for taking and dealing with the stress caused by a tenant who wrecked my property before leaving, owing many thousands of pounds in rent. Mark's calm and reassuring approach completely diffused the stess that I was feeling. Just knowing that someone else, who knew what they were doing, and was going to deal with this when I really didn't know the procedure, was such a relief. I had made some mistakes in taking the action I thought was necessary, which added to my problem. He outlined the exact steps I should take, and told me what to expect.

As luck would have, it, the following day, I had an email from the tenants to say they had vacated the property. Mark has now told me what I have to do, and again, I have some exact steps to take. I hope that this gets passed on as the relief I feel is beyond saying.

Thanks once again to Helpland for their amazing support and services to Landlords.

I recently had a tenant that owed me 10k & was then evicted from my property by HELPLAND, I then had to call the police as we found drugs & money which the police confiscated, I then contacted Helpland & Mark told me to make an application at court which worked & I was refunded £8k.

All I can say is what an amazing service Helpland provided me. Mark told me there was a process we could use and assisted me with the application which I made and was awarded 8K at one of the most stressful times in my life they literally stepped up to the plate and completely resolved two huge issues for me, all at a reasonable cost. I cannot thank Mark & Lee enough.