Privacy Policy

Commitment to Your Privacy: Our Data Protection Policy.

At Helpland Ltd., we hold the privacy and security of our customers in the highest regard. As a responsible organisation, we understand the importance of privacy, and we adhere strictly to the General Data Protection Regulation (GDPR) standards.

Our approach to collecting personal information is grounded in respect for your privacy. We only request personal details when they are essential to deliver the services you have engaged us for, ensuring that our collection process is fair, lawful, and transparent. We are committed to keeping you informed about the reasons for collecting your data and how it will be utilised.

The data we collect is retained solely for the duration necessary to fulfil the services you've requested. We employ robust security measures, in line with commercial best practices, to safeguard your information against loss, theft, unauthorised access, disclosure, copying, use, or modification.

In our commitment to maintaining your privacy, we assure you that your personal information is not shared publicly or with third-parties, except in circumstances where we are legally obliged to do so. Our CRM system, central to providing personalised and efficient service, is fully GDPR compliant. This system facilitates two types of communications – service-related and marketing. Please note, you have the autonomy to opt out of these communications at any time.

Please be aware that our website may contain links to external sites not operated by us. We do not exert control over the content and practices of these sites and therefore cannot assume responsibility for their privacy policies.

You reserve the right to decline our request for your personal information. However, this may mean that we are unable to provide certain services you desire.

Your continued use of our website signifies your acceptance of our privacy practices. Should you have any inquiries or require further clarification on how we manage user data and personal information, we encourage you to reach out to us.